Unfortunate things happen

PIB takes pride in being there when you need us most, providing personal service in guiding you through the claim process. We realize claims don’t just happen during regular office hours, so we’re available 24 hours a day, 7 days a week to get you back on track.

No matter the type of claim you’re reporting, your first step is to call our office at 1-800-265-6197 anytime.


 Home, Auto & Commercial Claims - Emergency After Hours 519-578-7334 or hello@pib.com

To save time, it helps to have the following information (if available) on hand when you call:

  • Policy Number
  • Date, time and location of the accident/loss

For Auto claims:

  • License plate number
  • Make, model and year of the vehicle
  • Driver’s name
  • Contact information of the driver (if different than policyholder)
  • If another vehicle was involved:
    • Contact information of the other driver
    • Make, model and year of their vehicle
    • Name of their Insurance Company and policy number
 Life Insurance and Living Benefits Claims
Please contact the Individual Life Department at 1-800-265-6197

To save time, it helps to have the Policy Number (if available) on hand when you call.

Let's Connect

1-800-265-6197 or hello@PIB.com
PIB Wealth Management | Commercial Business Insurance
Life & Living Benefits | Employee Group Benefits | Home & Auto
We're always here for you!